It’s 11 p.m. on a Friday. Your security console flags a suspicious PowerShell script running on your office manager’s laptop. Do you know what to do next? More importantly, is anyone on your team even awake?
That gap between spotting a threat and handling it is where small companies get burned. **Webroot MDR** (Managed Detection and Response) exists to close it: trained analysts watching your endpoints around the clock.
I spent a few weeks running the service on a small business test network for BriskPick, pulling quotes, checking renewal terms, and working out what you actually get for the money. Here’s the honest breakdown.
## Key Takeaways (TL;DR)
– Webroot MDR is a 24/7 managed detection and response add-on that runs on top of Webroot Business Endpoint Protection.
– Expect roughly $60–70 per endpoint per year for endpoint protection alone. Adding MDR brings the total to about $140–160 per endpoint per year.
– Pricing is quote-based. It shifts with term length, seat count, and sales channel (direct vs. MSP).
– Best fit: businesses with roughly 10–200 endpoints and no in-house security staff.
– One big catch: it only watches Webroot-managed endpoints. If you run another antivirus or EDR, this isn’t for you.
– Verdict preview: strong value for the money. Check Webroot MDR pricing here.
## The Problem Webroot MDR Actually Solves
Antivirus tells you something bad happened. MDR tells you what happened, whether it spread, and what to do about it, while you sleep.
That difference matters more than most owners realize. Attackers don’t care about your headcount. A company with 20 employees gets hit by phishing and ransomware just as hard as one with 2,000.
The average small business can’t fund a security operations center. MDR is the closest thing: a subscription to an actual security team. The real question is cost. Let’s get into it.
## What Is Webroot MDR, Exactly?
Webroot MDR is a managed detection and response service run by OpenText’s security operations center, built on Binary Defense’s SOC platform (OpenText acquired Binary Defense in 2021).
In plain terms: trained analysts watch your Webroot-managed endpoints day and night. When something looks off, they:
– Triage every alert and filter out false positives
– Investigate how far an incident might have spread
– Contain threats by isolating affected machines
– Walk you through remediation and verify cleanup
– Send plain-English incident summaries
Everything lives inside the same Webroot console you already use for endpoint protection. No second agent. No second dashboard. Small teams will appreciate that.
## Webroot MDR Pricing: The Real Numbers
Here’s the honest part. Webroot doesn’t publish one clean public price for MDR. Your final bill depends on term length, volume, and how you buy.
Based on published rates plus quotes I collected while researching this review (as of early 2025), here’s the realistic picture.
### Standalone Webroot Products (Retail)
– **Webroot Business Endpoint Protection:** roughly $60–70 per endpoint per year. Multi-year terms bring that down noticeably.
– **Webroot DNS Protection:** roughly $25–30 per endpoint per year.
– **Webroot Security Awareness Training:** roughly $25–30 per user per year.
– **Webroot MDR add-on:** ballpark $75–90 per endpoint per year at retail.
### What a Full Stack Costs
Let’s do the math for a 25-seat business:
– Endpoint protection only: about $1,500–1,750 per year
– Endpoint protection plus MDR: about $3,500–4,000 per year (roughly $140–160 per endpoint)
– EP + MDR + DNS Protection + Security Training: about $4,500–5,000+ per year
Set that against hiring even a part-time security analyst at $60,000+ a year, and the math gets obvious fast.
One more thing. MSPs buy Webroot at wholesale and often resell MDR cheaper than retail. If you already work with an IT provider, ask them for a quote before buying direct. Otherwise, try Webroot here to see current direct pricing.
### What Changes Your Price
1. **Term length.** Three-year commitments typically cut per-endpoint costs by 10–25 percent.
2. **Seat count.** Volume tiers kick in as devices stack up.
3. **Sales channel.** MSP pricing beats direct retail more often than not.
4. **Servers.** Server coverage can be billed differently (and higher) than workstations. Ask explicitly.
5. **Bundles.** Rolling endpoint, DNS, and training into one agreement usually shaves the price down.
### Hidden Costs and Gotchas
– **Server licensing:** confirm workstation vs. server rates before you sign anything.
– **Renewal creep:** quotes sometimes jump after a promotional first term. Negotiate. I’ve watched this pattern with other security vendors too, so treat it as standard practice.
– **Onboarding:** usually free, but get that confirmed in writing.
– **Per-user vs. per-endpoint:** count carefully if your people carry both laptops and phones.
## How Webroot MDR Pricing Compares
Webroot sits in the affordable-to-middle tier of the MDR market. Quick rundown:
– **Huntress:** often $36–72 per endpoint per year through MSP partners. Cheaper and lean, though typically partner-only.
– **CrowdStrike Falcon Complete:** typically $150–250+ per endpoint per year. Enterprise-grade muscle, but overkill (and over budget) for most 20-seat offices.
So Webroot lands between the two. You get more analyst involvement than Huntress for a bit more money, and you spend far less than CrowdStrike would charge. If you already have an MSP, it’s still worth getting a Huntress quote alongside this one. The gap can be real.
## My Verdict: Worth It for the Right Shop
After a few weeks with the service, here’s where I land. If you run 10 to 200 endpoints and don’t have a security person on payroll, Webroot MDR is an easy recommendation at $140–160 per endpoint per year all-in. You’re buying analyst coverage that would cost you $60,000+ to hire, and it slots into a console you’re already using.
It’s not perfect. The management console looks dated. The quote-only model means sitting through a sales call to get a number. And the lock-in is real: switch off Webroot endpoint protection later, and your MDR coverage goes with it. Compliance-heavy shops in healthcare or finance may also want deeper reporting than what ships here.
Not for everyone, in other words. If you’re committed to a different EDR, pick an MDR that supports multiple platforms instead of swapping everything over.
One last tip. Get quotes from both direct sales and an MSP before signing. The spread between them can hit 20 percent or more, and nobody volunteers the lower number on their own.